Built for Shopify
Keep customers updated on order progress
Give your customers total clarity. Create custom status workflows, automate branded email updates, and let customers track their own orders in real-time.
Give your customers total clarity. Create custom status workflows, automate branded email updates, and let customers track their own orders in real-time.
Features to simplify your order management and boost customer satisfaction.
Model your exact workflow — production, quality control, dispatch, and more — using unlimited statuses tailored to your process.
Send clean, branded emails to customers, staff, and third parties automatically when order statuses change.
Display your custom order progress timeline on the Shopify order status page.
Let customers check order progress anytime. Fewer support tickets, less hassle!
Update order statuses directly from your phone. Perfect for staff on the shop floor or merchants how perform their own local deliveries.
Assign due dates to orders to manage priorities and set clear customer expectations.
Have statuses automatically progress to the next status after a given time period or via Shopify Flow when events occur.
Fire webhooks on order status changes to power automations in third-party tools like Zapier, Make, and Shopify Flow.
Meets Shopify’s highest standards for performance, usability and merchant value. Use directly within Shopify admin.
Read the success stories and testimonials from our merchants.
“Excellent app—couldn’t ask for more… the only one that works exactly as needed, with a phenomenal set-up.”
— Iced London, UK“Love the little updates they keep adding; it’s really helped my business automate customer emails.”
— For The Love of Luxury, US“Our ‘Where’s my order?’ questions are down 96% thanks to StatusPro.”
— Radiant Southern Charm, US“Great app! Has really cut down on customer service tickets.”
— ohsopaper“I have used this app for years and it is great! the customer service is good and it helps so much to be able to give clients a time line for custom orders. I highly recommend it.”
— Sakura Milk Jewelry“Clean interface, zero-BS set-up and a high-end UI — hands-down the best timeline app I’ve tried.”
— 3DChicken, UK“Customer update requests dropped 90% after installation. Set-up was incredibly easy.”
— Cumbria Life Casting, UK“Since we added StatusPro we haven’t had a single ‘Where is my order?’ email — huge time-saver.”
— Milk & Stone, AU“Excellent, perfect for my custom furniture business with long lead times and changing schedule. The developer is extremely responsive which is fantastic if you need some help.”
— Bee9 Design, UK“I’d been searching for ages; this app is functional, user-friendly and the support is outstanding.”
— Smooches Bridal, ZA“The only thing that's even better than this app is it's support. Highly recommended if you want to manage and communicate a custom order process.”
— edition mono, DE“This app is seriously one of a kind. It works so smoothly and really helps customers understand where their order is for items that are on backorder. The customer service has also been incredible including make some minor tweaks to make it work for me. Thanks again!”
— Nerdzoic Toy Store, US“I love this app. It really helps us stay connected with the customer after the sale, while our one of the kind pieces are being made. Response of support and a clean interface.”
— MAHKA, US“This app caters for the shortcomings of the basic Shopify order statuses and customer notifications. It's perfect for keeping your customers informed about the progress of their orders, and communicating order changes, delays, and due dates. Solves a lot of problems.”
— Mini Bearings, AUChoose the plan that's right for your business. All plans include a 14-day free trial.
Reduce queries and improve customer satisfaction today!
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